Consistently among the top performers in the Western Region in CSI (Customer Service Index) for both Sales and Service.
2. Professional and friendly staff
3. Entire sales and service staff fully trained to all GM standards.
4. We currently have 1 World Class Technician, the highest certification attainable by General Motors and 3 technicians with Master Tech status.
5. Ownership presence on site at all times. Either the Dealer Principal Brett Steves or the General Manager Wayne Chapman always available to discuss customer concerns.
6. Access to alternate transportation. We have Loaners, Warranty rentals and shuttle service available. We will come pick up your car and bring it in for service.
7. A friendly, no-hassle sales experience. We want your business, but we also want you to choose the right car and feel good about your investment.
8. A great family atmosphere. Our employees work here because they want to and fully understand that our customers are vital to our success.
9. Low employee turnover. Our sales and service staff get to know you and want to develop a great rapport with all of our customers.
10. We are undergoing a substantial remodeling project to further enhance your customer experience.